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*disclaimer :: This is a first draft (a venting draft, if you will) of a letter to the suits at AAA. I'll be editing grammar and content later. I wrote this around 1:32am last night, but blogger was down, so i couldn't post it until this morning.
to whom it may concern
In an altogether overwhelmingly complicated world, every situation in life boils down to simple human impulse :: honesty, fear, anger, and joy. Such sensory feelings are driven, amongst others, by God/ an alternate form of such a higher being (or the lack thereof) family, love, and survival. Fight and/or flight. Indeed, doing both is possible. And here I am :: A junior at UC Berkeley, salutatorian of her graduating class, a former intern for Accenture, an aspiring engineer and photographer, and the daughter of mr. and mrs. cuenco :: at the hands of big bad triple-A.
I could begin this new paragraph with "I understand how much of a nuisance this letter must be...", but your next thought would be that I cannot even fathom all of the hellish occurrences that pass through the doors and phone lines of a much famed insurance company. Truths, lies, and combinations of both. I'm sure you've heard it all. You've heard client after client argue for the right of way-- that a "fault-loss" is out of the question. For Godsake, contesting a judgment simply prolongs the process. You too must nurse your own impulses.
And yet beyond all of the chaos of red tape, paperwork and protocol, the Berkeley student still stands. Beneath all of the madness lies the principle. Honesty, fear, anger and joy. Honesty. The light was green.
I was shaking that evening, both because of the cold weather and because of sheer disbelief :: Honesty, fear anger and joy. Fear. My father could have been crippled.
In either case, it's all over now. The Camry is in the shop, but the remnants of my dignity have yet to be repaired. My once impeccable driving record hobbles with my new fangled status of “Poor Driver”. But this is selfish of me.
Indeed, the new insurance rate and my poor record is of concern, but these are the consequences, and I am a responsible person. Paying rent on time is my responsibility. My C+ in Engineering Design is my responsibility. My attempts to skateboard and the subsequent scrapes and bruises are my responsibility. My 3.58 GPA is my responsibility. But if the following words sound all too familiar (especially for a person in your position), I beg you to truly listen to them again for the first time. For all I know, my plea is worthless, but it’s worth everything to my dignity. At the very least, I can say that I’ve demonstrated my unwillingness to accept the judgment. I proceeded with caution. It was green.
That was my responsibility.